Incident response analysts investigating a security breach in a war room
Digital forensics examiner extracting evidence from a compromised server
Crisis management team coordinating a cyber incident response exercise
Business continuity planner reviewing disaster recovery procedures
Security consultant presenting incident response findings to executives
RAPID RECOVERY
Incident response works best when the capability is in place before a breach — not during one. CyberHeals delivers retainers, digital forensics, and continuity planning for organizations that need a tested, ready response. Our certified analysts use AI-powered tooling to contain incidents fast, preserve evidence, and restore operations cleanly.
END-TO-END RESPONSE
From First Alert to Full Recovery
IR retainers with guaranteed SLAs and priority analyst access
Digital Forensics (DFIR) with chain-of-custody reporting
Business continuity and disaster recovery planning and testing
Our IR team moves from alert to active containment quickly, minimizing dwell time and limiting the blast radius of every incident we handle.
100+
CyberHeals has served 100+ clients across 10+ countries, building deep incident response experience across sectors and threat types.
10+
Countries active globally
WHY TEAMS CHOOSE US
Ready Before the Incident Happens
IR Retainers
Pre-agreed retainers that guarantee priority SLAs and eliminate scramble during incidents.
Digital Forensics
DFIR investigations that preserve chain of custody and produce court-ready forensic evidence.
Business Continuity
Continuity and disaster recovery plans that are tested, documented, and ready to activate.
Crisis Management
End-to-end crisis coordination including cyber insurance support and communications.
Certified Experts
All analysts carry recognized IR and forensics certifications with cross-sector experience.
Actionable Reporting
Every engagement closes with a post-incident report, root cause analysis, and hardening plan.
01 / RESILIENCE
Stronger After Every Incident
Our post-incident review process identifies root causes and closes control gaps so the same attack vector cannot be used twice against your environment.
LASTING SECURITY
From Incident Recovery to Lasting Resilience
10+
CyberHeals operates in 10+ countries, bringing cross-border forensics and response expertise to clients.
Any organization that handles sensitive data or runs critical systems should have an IR retainer. Without one, you lose time negotiating contracts during an active breach. We work with clients across financial services, healthcare, logistics, and government who need guaranteed response times and a partner that knows their environment.
CyberHeals follows NIST SP 800-61 for incident response lifecycle management and SANS methodology for forensic investigation. Evidence collection follows chain-of-custody procedures suitable for regulatory reporting and legal proceedings. All documentation is structured to meet the reporting requirements of common compliance frameworks including ISO 27001, SOC 2, and GDPR.
A retainer secures a block of pre-paid response hours at agreed priority SLAs — typically four-hour response for critical incidents. Unused hours can roll over or be applied to proactive services such as tabletop exercises or IR plan reviews. Billing is straightforward: a fixed monthly or annual fee with no hidden costs for out-of-hours callouts within scope.
All forensic evidence is handled under strict chain-of-custody procedures and covered by a signed NDA. Data is stored in isolated environments and purged per an agreed schedule once the investigation closes. We operate under GDPR, PDPL, and sector-specific data protection requirements, and produce evidence in formats required for legal or regulatory proceedings.
IR retainers are priced as fixed annual or monthly commitments based on your environment size and required SLA tier. Ad-hoc response without a retainer is available but billed at higher rates and is subject to availability. A short scoping call is all we need to propose a retainer that fits your risk profile and budget.
For a retainer, we need a short discovery call to map your environment, agree SLA tiers, and document key contacts and escalation paths. For an active incident, call our response line directly — we will ask for a brief situation summary and can begin remote triage within hours. Legal paperwork can be executed rapidly for active incidents to avoid unnecessary delays.
CyberHeals — global cybersecurity in 10+ countries
Incident response analysts investigating a security breach in a war room
Digital forensics examiner extracting evidence from a compromised server
Crisis management team coordinating a cyber incident response exercise
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Business continuity planner reviewing disaster recovery procedures
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Security consultant presenting incident response findings to executives
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