SOC analysts monitoring security dashboards across client environments on a 24x7 shift
Security operations center team triaging alerts and escalating confirmed incidents
SOC engineer configuring detection rules for a new client environment onboarding
SOC team lead briefing a client on monthly security operations performance metrics
Analyst reviewing threat intelligence feeds to improve SOC detection coverage
ALWAYS-ON OPERATIONS
SOC as a Service gives organizations 24×7 security operations center capability without the cost of building one internally. CyberHeals manages monitoring, alert triage, and incident escalation across your environment — integrating with your existing tools and providing coverage across all time zones while your team retains governance.
FULL SOC DELIVERY
Monitor, Triage, Escalate, and Report
24×7 monitoring with alert triage by trained security analysts
Incident escalation with defined SLAs and response procedures
Monthly performance reports and detection improvement cycles
SOC analysts hold CISSP, CREST, or equivalent certifications with active operations experience.
01 / EFFICIENCY
SOC Capability at a Fraction of the Cost
An in-house SOC costs far more than most organizations budget — SOCaaS delivers the same coverage at a predictable monthly fee without staffing overhead.
LASTING SECURITY
From Alert Backlog to Managed Operations
24×7
CyberHeals SOC as a Service delivers 24×7 analyst coverage with no shift gaps across time zones.
SOC as a Service is a fully outsourced security operations function — covering monitoring, triage, escalation, reporting, and tooling management. MDR is more focused on detection and active containment. SOCaaS is suited for organizations that want to fully outsource security operations, while MDR typically complements an existing internal SOC or team.
Onboarding typically takes two to four weeks. We integrate with your existing SIEM, EDR, cloud platforms, and network tooling, configure detection rules to your baseline, and define escalation paths and notification procedures. At the end of onboarding you receive a documented runbook covering all procedures, and live monitored coverage begins.
Critical alerts receive analyst acknowledgment within 15 minutes. Confirmed incidents are escalated to your designated contacts with a severity rating, attack summary, and recommended next steps. Your team makes the final containment decision unless you have granted pre-authorized permissions. Written incident reports are delivered within 24 hours.
Yes. CyberHeals SOCaaS integrates with cloud-native log sources including AWS CloudTrail, Azure Sentinel, and GCP Security Command Center alongside on-premises SIEM, network, and endpoint tools. Hybrid environments are common in our client base. Coverage scope and log source integration are defined during onboarding and reviewed quarterly.
SOCaaS is priced as a monthly subscription based on log source count, endpoint count, and coverage scope. We provide a fixed monthly fee after a discovery call and scoping session — no variable charges for alert volume or incident count. Multi-year agreements are available at a reduced rate. The first 30 days include onboarding at no extra cost.
We need a discovery call and an inventory of your current tooling: SIEM, EDR, cloud platforms, and any existing detection rules. We also need your escalation contacts and notification preferences. From there we produce an onboarding plan within a week. Full live monitoring coverage begins within two to four weeks of the signed agreement.
CyberHeals — global cybersecurity in 10+ countries
SOC analysts monitoring security dashboards across client environments on a 24x7 shift
Security operations center team triaging alerts and escalating confirmed incidents
SOC engineer configuring detection rules for a new client environment onboarding
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SOC team lead briefing a client on monthly security operations performance metrics
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Analyst reviewing threat intelligence feeds to improve SOC detection coverage
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